Samsan Sokostore – Standard Terms and Conditions of Sale
1. Applicability
These Standard Terms and Conditions of Sale (“Terms”) apply to all sales, quotations, and services provided by Samsan Sokostore.
The client explicitly waives its own standard terms and conditions, even if drawn up after these Terms. Any deviation from these Terms shall only be valid if expressly agreed to in writing by Samsan Sokostore.
2. Payment Terms
- All invoices are payable within 21 working days, unless another payment period is expressly stated on the invoice or order.
- In the event of non-payment by the due date, Samsan Sokostore reserves the right to charge a fixed late payment interest of 10% on the outstanding balance.
- Samsan Sokostore may suspend service delivery without prior notice in the event of late payment.
3. Debt Recovery
- If payment remains outstanding for more than 60 days after the due date, Samsan Sokostore reserves the right to engage a debt recovery agency.
- All recovery costs and legal expenses incurred shall be borne by the client.
4. Withholding Taxes
- Some jurisdictions apply withholding tax on invoice amounts under local laws.
- Any such taxes shall be paid directly by the client to the relevant tax authority.
- Samsan Sokostore shall not be held responsible for such costs, and invoices remain payable in full without deduction.
5. Service Delivery
- Samsan Sokostore undertakes to use reasonable efforts to deliver products and services within agreed timelines.
- Unless expressly agreed otherwise, obligations are on a best-effort basis and not obligations of result.
- Samsan Sokostore shall not be held liable to appear as a third party in claims filed by end consumers against the client.
6. Claims and Complaints
- Any claim or complaint must be submitted in writing via registered mail to the registered office of Samsan Sokostore within 8 days of delivery of goods or completion of services.
- Claims submitted after this period will not be considered.
7. Governing Law
All agreements and contractual relations with Samsan Sokostore shall be governed exclusively by the laws of Kenya.